Richmond International Airport (RIC) provides assistive services for travelers with disabilities. Learn about wheelchair assistance, service animal relief areas, ADA policies, and more.
RIC proudly participates in the Sunflower Hidden Disabilities Program.
How It Works:
Passengers wearing a green sunflower lanyard signal to airport staff that they may need additional support.
Lanyards are available at:
Visitor Information Center
American, Delta, and Southwest ticket counters
Applebee’s in the Atrium
Valet Parking Office (Lower Level)
No prior documentation is required to request a lanyard.
Richmond International Airport (RIC) is proud to be a VisitAble Advocate-Certified partner!
What This Means for Travelers:
The Capital Region Airport Commission (CRAC), owner and operator of RIC, is certified by VisitAble, an organization that helps businesses and public spaces better serve customers with disabilities.
At least 80% of RIC’s frontline and decision-making staff have successfully completed specialized disability awareness and inclusion training.
This certification reflects our commitment to inclusiveness for all visitors, ensuring a welcoming experience for travelers of all abilities.
Accessible parking spaces are available in all airport parking facilities.
Wheelchair-accessible EasyPark shuttles run between economy lots and the terminal.
Request wheelchair assistance by dialing 3041 from courtesy phones in the North & South garages.
Rental Cars: Several agencies offer hand-controlled vehicles—contact providers at least one week in advance.
EasyPark Shuttles: All airport shuttle buses are wheelchair accessible.
Taxis: RIC’s walk-up taxi operators offer wheelchair-accessible vehicles.
Public Transit (GRTC): The GRTC bus stops at Door #5 on the Departures level (Routes 7A & 7B).
RIC fully complies with the ADA and Section 504 of the Rehabilitation Act.
Downloadable Forms & Resources:
More information: FAA Disability Compliance Guide
For questions, contact RIC at 804-226-3000.